Refunds for Monthly Subscribers
:Any client subscribing to our services on a monthly basis will have their credit cards charged the full monthly charge for the service in advance.
Please Note: Clients who are subscribed to monthly packages, who have surpassed the 30-day trial period, will not be entitled to a refund.
Note: No refunds will be issued for service downgrades. Customers requesting service downgrades will be provided with a credit adjustment applied against their existing service package.
Clients subscribed to the monthly BotFunnels Premium subscription are not eligible for a trial period and will not be entitled to a refund.
30-Day Trial Subscriptions
You may cancel your trial subscription anytime within the first 30 days. Upon request, your credit card will be refunded 100% of any recurring subscription fees paid, except for costs associated with private IP addresses, toll-free phone numbers, SMS, and contact and email volume charges.
No one-time charges are refundable, including but not limited to custom programming, setup fees, services and consulting fees.
You may request a refund by sending an email to firstname.lastname@example.org
Payment, Refunds, Upgrading and Downgrading Terms
1. A valid credit card is required for paying accounts.
2. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
3. For any upgrade or downgrade in plan level, the credit card you provided will automatically be charged the new rate on your next billing cycle.
4. Downgrading your service may cause the loss of the content, features or capacity of your account. BotFunnels does not accept any liability for such loss.